Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
How long does it take for me to receive my order?
Average shipping time is 2 to 5 Business days. Might take upto 10 Days in some region of India.
How do I change my shipping address?
Email us at care@chillbuddha.in we can change it if its mot dispatched. Else create a new order with different addreess. (COD ONLY)
How do I track the status of my order?
Click here to track your order
Will you keep my credit card information on file?
We do not save any payment info. We work with razorpay and cashfree.
Will my items come in one package?
Yes we usually combine all items in one package.
If you need to swap an item
Returns and Exchanges
Free replacement upon damage. Valid proof required.
Contact us at care@chillbuddha.in with proof.
Contact us at care@chillbuddha.in with proof.
Where should I mail my authorized return?
Contact us at care@chillbuddha.in with proof.
How do I receive customer support?
Contact us at care@chillbuddha.in.
What do I do if I entered an incorrect shipping address?
Contact us at care@chillbuddha.in within 24 hour of placing order or place new order. (COD Only)
Can I change or cancel an order after I’ve submitted it?
Contact us at care@chillbuddha.in